The Reservations Sales Agent is responsible for processing hotel reservations accurately and in a timely way. She/he answers all reservation calls in a friendly and professional manner and promptly provides accurate information. The Reservations Sales Agent also maintains an inventory of available suite rooms and guest requests to maximize revenue and meet our guests’ expectations.
Desired Skills & Experience
The candidate should have previous experience in Reservations, Front Office or the Travel Industry. You have/are:
- Excellent written and spoken English communication skills. Fluency in Arabic is an advantage.
- High school degree or equivalent
- Able to access and input information into the reservations system accurately
- High levels of patience, diplomacy and tact
- Good listening skills and empathy with guests and colleagues
- Able to provide positive and proactive solutions to requests
Full Job description and details are available on LinkedIn.