MARKER MASTER LOGO ON BLACKThe 5* Marker Hotel is currently recruiting for a Restaurant Manager.

Management responsibilities:

  • To ensure the hotel achieves the Leading Hotels of the World Quality Assurance targets and that the highest standards of luxury and quality are delivered consistently to our guests.
  • To deliver excellent care to our guests
  • To carry out departmental audits to ensure LHQA is achieved by all team members.
  • To ensure that the Hotel’s Vision & Mission statement is communicated to the team
  • To ensure that areas of responsibility are clean and well maintained.
  • To ensure that the ambience in departments (lights, music and temperature) are controlled.
  • To report defective materials and equipment to the appropriate departments.
  • Ensure that all new initiatives are implemented in the agreed time frame.
  • To ensure that personal objectives are set and achieved on a yearly basis.
  • To attend meetings as required.
  • To ensure there is management presence in all departments at all times.
  • To ensure a consistently high level of security is well maintained throughout the Hotel.
  • To ensure guest feedback is acted upon in a timely manner ensuring the relevant people are informed and that all necessary action is taken to prevent re occurrences.
  • To monitor all purchasing and costs in the department and to ensure that spend is in line with budgets and in line with purchasing procedures
  • To ensure departmental sales are achieved in line with the hotel budget
  • To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams.
  • To provide support where necessary in other areas of the Hotel.
  • To comply with the hotels cash handling procedures and ensure that all team members are trained accordingly.
  • Drives business results through revenue growth and cost savings efficiency.

People

  • To assist in the recruitment and selection of team members
  • To appraise all team members in accordance with the agreed appraisal procedure.
  • To ensure that all team members comply with the employee handbook.
  • To manage the Timepoint System for relevant departments.
  • To ensure holidays, bank holidays and lieu time are managed for all team members.
  • To ensure departmental daily briefings are carried out at relevant times.
  • To chair monthly departmental meetings and ensure team members attend General Team Meetings and ECCM when required.
  • To ensure that all team members are rostered in accordance with the Organisation of Working Time Act
  • To ensure that all team members adhere to the hotel’s grooming procedures.
  • To identify develop key team members and develop a succession plan in conjunction with Human Resources
  • To train all team members have a full knowledge and understanding of the Leading Hotels of the World Quality Assurance targets and that the highest standards quality are delivered consistently to our guests.
  • To ensure all team members speak English at all times in the hotel.

Leadership Competencies

  • Self-motivated and sets a positive example for employees by their attitude and performance
  • Demonstrates high levels of energy, enthusiasm and professionalism
  • Encourages the team towards Hotel and individual objectives and aims
  • Shows concern for their team members and interacts with them in a positive manner
  • Provides a great work environment and treating each other with dignity and respect and embracing diversity (TEAM)
  • Demonstrates strong leadership skills and regularly shows an ability to adjust their approach to deal with different people and situations
  • Communicates in a structured and effective manner with their team
  • Builds and sustains effective relationships with employees and customers
  • Motivates, inspires and empowers others to improved performance
  • Fully knowledgeable and complaint with the leading Hotels of the World LQA program.

For a full job specification or to apply for this role, please contact Dara Forrest, Director of Human Resources, The Marker Hotel.

 

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