W London Hotel is now premiering the role of B&F Manager.
W hotels attract top notch, high energy talent from across the world.
What does this mean? You must be on top of your game offering 5* service, in line with all things fashionable, and have a strong passion for the W brand inside and out. This is your opportunity to make an entrance at W London as our next B&F Manager.
W hotels not only attract travellers looking for adventure and style, they attract talent from across the globe. Our associates amplify our brand to guests by delivering what they need, when they need it. And we make sure you receive world-class training, career development and fabulous perks in return. From bustling cities to exotic retreats, thrilling career experiences begin at W.
Step into the heart of London and experience the electrifying side of the city with its glamorous movie premiers and Soho’s thrilling nightlife just on the door step of W London Leicester Square.
Do you fit the bill? Then read on to find out how a Day in the Life of B&F Manager looks like!
Being Manager, Food and Beverage at W London is a very exciting, vibrant and multi-tasking role.
Leading the Food and Beverage team or B&F as we call it at W!, I am responsible for W Lounge, Wyld, In Room Dining, Mini Bar and Munchie Box as well as Private Events and our Screening Room. In addition to this, we work closely with the Ignite group as expert consultants for the Bars’ operations, as well as Culinary Concepts Hotel Group for Spice Market Restaurant, Heart of house areas and all hotel food.
My daily routine is never a routine. Coming in in the morning, I touch base with all my Head of Departments checking reservations and bookings for the day, reviewing the previous day’s sales figures and reports as well as addressing any important issues that need to be dealt with ; such as Health and Safety, new menus, Departmental Managers Meetings and daily briefings.
After the hotel’s morning meeting, I focus on and for all of the following tasks; quoting events, dealing with commendations and complaints, meeting with suppliers and brand owners, communicating with the cost controller regarding month-to-date spend on purchases/new item quotes/par levels. In addition, financial reporting such as forecasting, profit and lost statements and budgeting. In the mean time I ensure, by walk rounds, that all service levels are up to date and that any required training is put in place.
Together with the two Food & Beverage Departmental Trainers, talent and managers are planned into rotas to attend developmental courses to improve and increase their skills. Career progression and opportunities is a must and they do exist.
I have an open management style and having one to one sessions with Head of Departments and talent several times a week is well received. I find it very crucial that all inner departmental communication is promoted and therefore I will always lead by example. For that reason we have daily and weekly talent briefings and meetings. As W is part of Starwood Hotels and Resorts it is important that all talent and managers are aware of Starwood’s guest and talent benefits, programmes, Policies and Procedures; such as our SPG Loyalty programme and our guest experience index, also to make a green choice!
In order to fulfil this role you have to be enthusiastic, adaptable, operational as well as strategic, organised, structured and have an overall positive outlook on life and business.
What can you benefit from whilst working at W London?
At W London we do not only offer a world class hospitality experience to our Talent, but we will also make sure our Talent will have the same experiences. As a Talent member of W London you will enjoy meals on duty, working in an international atmosphere, well-being sessions including back massage and chiropodist treatments, dental/optical benefits and endless learning and development opportunities. On top of those we also extend discounted hotel rates across the globe allowing you and your family to experience our other Starwood properties for yourself.
Are you the WHO who will WOW us and be part of our W Talent?
To apply for this exciting position, please click >> here.