Job Summary

The Operations Manager will be responsible for leading our existing management team in delivering successful operations, achieving the hotel objectives and improving profitability.

Key activities:

Overseeing delivery of consistent quality customer experiences in all food and beverage outlets in the hotel including banqueting / functions

Responsible for high standards of health & safety, hygiene, customer service

Contributing to initiatives to develop business, improve staff skills and guest satisfaction

Planning & implementing strategies with other HOD’S to attract guests to hotel

Evaluate employees performance & pin point weaknesses

Train staff were necessary to improve customer service

Ensure employees are working according to the rules & regulations within hotel guidelines

Provide the customer/guest with an unrivalled customer service in all of the facilities, by driving the customer service agenda among the team

Job Type / Category

This role will require flexibility. Late and Morning Shifts over a 7 day Rota

Weekend and Evening Work required

Required Education, Skills and Qualifications

Min 2-3 year’s managerial experience in a 3*/4* Hotel

Only candidates with this relevant experience will be considered for the role.

Job Types: Full-time, Permanent

How to apply

Please send your CV to Derek Logue.

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