The Operations Manager will be responsible for leading our existing management team in delivering successful operations, achieving the hotel objectives and improving profitability.
Overseeing delivery of consistent quality customer experiences in all food and beverage outlets in the hotel including banqueting / functions
Responsible for high standards of health & safety, hygiene, customer service
Contributing to initiatives to develop business, improve staff skills and guest satisfaction
Planning & implementing strategies with other HOD’S to attract guests to hotel
Evaluate employees performance & pin point weaknesses
Train staff were necessary to improve customer service
Ensure employees are working according to the rules & regulations within hotel guidelines
Provide the customer/guest with an unrivalled customer service in all of the facilities, by driving the customer service agenda among the team
Job Type / Category
This role will require flexibility. Late and Morning Shifts over a 7 day Rota
Weekend and Evening Work required
Required Education, Skills and Qualifications
Min 2-3 year’s managerial experience in a 3*/4* Hotel
Only candidates with this relevant experience will be considered for the role.
Job Types: Full-time, Permanent
How to apply
Please send your CV to Derek Logue.