We are currently inviting applications for a Duty Manager at Sheen Falls Lodge. The successful candidate will join and support the management team in effectively managing the day to day operation of the hotel.
- To work as part of the management team, working shifts including early and late shifts, weekends and public holidays
- To have an in-depth understanding of the Company policies & procedures and to ensure the SOP’s are adhered to on daily basis
- To oversee daily activities within the hotel
- To ensure that all customers are receiving the best customer care and that any complaints are dealt with timely, effectively and efficiently
- To work closely with the Departmental Managers and provide support in the operation of the hotel.
- Previous experience in a similar role in a busy 4*/5* star Hotel environment.
- A hotel and catering management qualification is desirable
- Previous experience with front office, guest services and food and beverage departments is essential
- Must possess excellent guest service skills
- Must have excellent interpersonal and communication skills
- Must have fluent English both oral and written and full legal status to work in Ireland
For further information, please email firstname.lastname@example.org