We are currently inviting applications for a Duty Manager at Sheen Falls Lodge. The successful candidate will join and support the management team in effectively managing the day to day operation of the hotel.  

Key responsibilities:

  • To work as part of the management team, working shifts including early and late shifts, weekends and public holidays
  • To have an in-depth understanding of the Company policies & procedures and to ensure the SOP’s are adhered to on daily basis
  • To oversee daily activities within the hotel
  • To ensure that all customers are receiving the best customer care and that any complaints are dealt with timely,  effectively and efficiently
  • To work closely with the Departmental Managers and provide support in the operation of the hotel.

 Requirements:

  • Previous experience in a similar role in a busy 4*/5* star Hotel environment.
  • A hotel and catering management qualification is desirable
  • Previous experience with front office, guest services and food and beverage departments is essential
  • Must possess excellent guest service skills
  • Must have excellent interpersonal and communication skills
  • Must have fluent English both oral and written and full legal status to work in Ireland

For further information, please email careers@sheenfallslodge.ie

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