Assistant Operations Manager/Front Office Manager

Responsible for providing support to the Operations Manager with a particular focus on Front Office and Food & Beverage and ensuring the highest level of guest satisfaction whilst maximising departmental profitability


  • To organise all work scheduling with due regard to business fluctuations in conjunction with the Operations Manager.
  • To minimise waste of man hours through effective rostering, ensuring no unnecessary casuals or overtime.
  • To recruit and retain a team of motivated staff in line with personnel specifications.
  • To supervise and coordinate all activities of all departments with a focus on reception
  • Work in conjunction with managers and HOD’s on all aspects of the property’s agenda.
  • Having a hands-on approach to the role.
  • Driving sales/sales initiatives within the property.
  • Getting involved in the Health & Safety agenda in the property.
  • Working with the management team in relation to the properties HACCP plan.
  • Ensuring excellent service is provided to all guests/visitors to the property.

Person Specification

  • 2 years of management experience in a similar role
  • Fully competent in the property management system, OPERA or similar PMS
  • Excellent written and spoken English
  • Excellent organisation and communication skills
  • Strong commercial and business knowledge
  • Resilient and capable of working under pressure a distinct advantage
  • A real team leader who always leads from the front

In return, we offer excellent employee benefits including:

  • Length of Service Awards
  • Internal Training
  • Staff rates in all our Windward sister hotels
  • Staff rates in all Radisson Hotel Group Hotels Worldwide for you and your friends and family
  • On-site Gym (COVID restrictions may apply)
  • Bike to work scheme & other commuter plans
  • Meals during shifts
  • Free on-site tea/coffee
  • Free parking
  • Opportunities for advancement & Career Development
  • Employee of the Year 
  • Team Member of the Month
  • Increased holiday entitlement with length of service
  • Free dry cleaning of uniform

About Park Inn by Radisson

Park Inn by Radisson is a member of the Radisson Hotel Group and is located opposite Shannon Airport. We have 114 newly renovated bedrooms, a restaurant and bar and a mini gym. We do not host functions.

If you feel this is the role and Company for you, please email your CV & cover letter detailing what you can bring to us at Park Inn by Radisson Shannon Airport to Louise O’Hara, General Manager.

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