Assistant Accommodation Manager

We are currently looking for an Assistant Accommodation Manager to join our team at Ashford Castle.

Your main responsibilities as an Accommodation Assistant Manager are to assist in the management of the Accommodation Department on a daily basis; build and drive Red Carnation Hotel and Forbes five star standards across the department; provide direction and oversight to employees and initiate employment actions such as training, discipline, etc; assures that effective orientation and training for new staff and professional development activities for current experienced staff are planned and implemented; adhere to all Health and Safety requirements and communicate effectively with guests and colleagues in a professional manner.

Who are we?

In choosing to join Ashford Castle, you become part of a significant piece of history, both of Ireland and the Red Carnation Hotel Collection. Through the grand stone gates, a royal adventure begins. This remarkable 800-year-old castle, widely recognised as Ireland’s top hotel destination and once home to the Guinness family, is exceptional in every sense. Discover exquisite interiors, delicious cuisine, a wealth of unique activities and a state-of-the-art spa. The extraordinary characters of the castle passionately care about each and every guest experience. Ashford Castle, voted No. 1 in Top 10 Resort Hotels in the UK and Ireland in Travel + Leisure ‘World’s Best’ Awards 2020 and awarded Five Stars by Forbes Travel Guide for three years in a row.

What benefits would you get as the Assistant Accommodation Manager?

  • Professional, award winning training and development opportunities
  • Annual Staff Appreciation Party and other Employee Recognition Events.
  • Discounted rates with Red Carnation Hotel Collection & The Travel Corporation globally.
  • Discounted rates with many local businesses and third-party service providers (including Estate Activities).
  • Heavily subsidised accommodation (subject to availability).
  • Free meals on duty.
  • Complimentary dry cleaning of business attire.
  • Recommend a Friend bonus scheme
  • Two paid volunteering days each year

What are we looking for in an Assistant Accommodation Manager?

  • Supervisory/management experience within a 4 or 5 star hotel
  • Have a passion for hospitality and extreme attention to detail
  • Excellent organisational skills and ability to multitask and prioritise effectively to meet required deadlines
  • Be able to work well under pressure – High volume of work in fast paced environment
  • Flexible, innovative and adaptable
  • Strong team leader with good people skills – a high motivator.
  • Needs to be focused on ‘attention to detail’ and driven by providing ‘quality in every aspect’ of service.
  • Excellent spoken and written English
  • High level of IT proficiency and working knowledge of the following packages: Email, Internet, MS Word, Excel, PowerPoint, TMS

For further information, please email humanresources@ashfordcastle.com or visit our careers site at https://ashfordcastle.com/careers and https://thelodgeac.com/careers

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