5* Event Sales Manager

Palm Heights are looking for a passionate and entrepreneurial Event Sales Manager to join our team in Grand Cayman. They will have experience in luxury and boutique hospitality, confident of activating and selling spaces, and be proactive in their outreach. They will work closely with our programming and sales teams to drive wedding, banquet, corporate and event sales at the property, responsible for creating unique, tailored, and luxury offerings to potential clients and guests.

The ideal manager will quickly be able to adapt to the brand, values, and culture of the company, evoking passion, and excitement for the process in all involved while providing an upbeat and positive client and team experience. Because we are a small team, we all wear many hats and are happy to roll up our sleeves and lend a hand whenever needed. Can-do attitudes and respectful, inclusive outlooks are greatly valued and expected of all team members.

About Palm Heights

A revel of the glory days of Caribbean understated glamour, Palm Heights is a generational reboot celebrating regional culture, cuisine, wellness, thinking, and design. Palm Heights is a 52-all-suite, all-ocean-view boutique beach estate in Grand Cayman. Nestled on Seven Mile Beach, one of the Caribbean’s most coveted stretches of white sand, Palm Heights offers breath-taking ocean views from every suite and generous living space. The hotel currently features, in addition to its suites, Tillies, The Coconut Club, Yashinoki, Paradise Pizza and Shawarma, a training studio, two pools, two-guest only lounges with a new bakery, cocktail bar, retail, and 60,000 sqft Garden Club spa and Palm Heights Athletics club and spa opening later in 2023.


  • Driving event sales at Palm Heights across banquets, entertainment, weddings, and more
  • Work with management on pricing strategies based on offerings, customer demographics, and competitors
  • Leading outreach to selective group and individual clients to establish new relationships
  • Communicate with clients to understand their needs, and how/if they can be best met
  • Planning and executing events to a first-class standard
  • Working with our finance team to monitor event expenses, ensuring compliance with budget guidelines
  • Liaising with Palm Heights food & beverage, entertainment, and construction & engineering
  • Managing contracts with international vendors


  • 3+ years experience within luxury and boutique hospitality
  • Confident and experienced salesperson and negotiator
  • Entrepreneurial attitude with a proactive approach to sales
  • Excellent communication and interpersonal skills
  • Confident problem-solver, offering solutions and alternatives
  • Confident working independently
  • Excellent organisation skills
  • Warm and personable attitude


  • Health Care Plan (Medical, Dental & Vision)- 50% of the cost of medical/ dental/ vision insurance covered by the employer (Full cost covered for Manager positions)
  • Paid Time Off (Vacation, Sick & Company Observed Holidays)
  • Family Leave (Maternity, Paternity)
  • 50% cost of flight covered by the employer (Full cost of flight covered for Manager positions)
  • Company covers the full cost of the work permit
  • F&B outlets: 50% off all outlets
  • Complimentary meal when on site
  • One week accommodation on arrival
  • Training & Development
  • Referral Program

For further information on this role, please contact James Baker james.b@palmheights.com 3+ years experience

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