Assistant Hotel Manager

Killarney Hotels consists of The Europe Hotel & Resort, The Dunloe Hotel & Gardens and Ard na Sidhe Country House under the ownership of the Liebherr Group. We are widely known for our award winning service, hospitality, luxury and culinary excellence. Ranked as one of the finest 5 star groups we pride ourselves on providing the very best there is to offer our guests. We are proud of our people and believe that we can offer the very best of training and development to all our employees at Killarney Hotels.

We are currently recruiting for an Assistant Hotel Manager who will work with all departments in The Europe Hotel & Resort. As part of the hotel team, you will be operating at a fast-paced centre of excellence. You will have the opportunity to train and manage new staff members. This is a great opportunity to grow & develop a career.

 The Assistant Manager must work as an influential leader, alongside the Deputy General Manager and the Managing Director. The Assistant Manager is considered a key operational position.

Duties:

  • Implement and supporting training programs whilst demonstrating a positive leadership skill set
  • Assist in efficiently and effectively controlling the daily departmental operations to ensure and exceed customer satisfaction
  • Co-operate and contribute to the strategic running of all departments
  • Must act as a self-starter and clearly understand the work priorities
  • Responsible for supervising staff in all areas of the hotel daily in collaboration with the heads of department
  • Taking wedding enquiries from enquiry stage through to the running of the wedding day for a small number weddings
  • Planning activities that occur within the workplace
  • Assisting customers with queries and complaints
  • Investigation of work complaints
  • Human Resource duties as required

Requirements:

  • Bachelor of Business or equivalent
  • 3 years’ experience in a supervisory or leadership role within a five star hotel
  • Capable of working as a member of a team as well as the ability to work on their own initiative where deemed necessary
  • Must be self-motivated and ability to work in a fast paced environment
  • Must maintain a professional image at all times
  • Strong communication and interpersonal skills are essential
  • Ability to organise, prioritize and delegate
  • Working knowledge of Opera PMS
  • Ability to manage and participate in team projects
  • Positive and approachable personality when dealing with fellow staff and guests
  • Excellent proficiency of the English language, both written and verbal, is essential

Benefits:

    • Competitive salaries
    • Complimentary meals whilst on duty
    • Pension Scheme
    • Employee Discounts
    • Career Development
    • Training
    • Tax saving Schemes
    • Employee Social Events
    • On-site state of the art Staff Accommodation, subject to availability

To apply for this position, please >> CLICK HERE

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