Hotel Duty Manager

Job Title: Hotel Duty Manager (“HDM”)
Department: Central
Reporting to: Assistant General Manager (“AGM”)


The HDM is responsible for the operation of Haddington House across all departments with specific, direct oversight for: the rooms team (two days per week); the F&B team (two days per week).

Core Skillset

  • Third level hospitality degree, preferably from Shannon College of Hotel Management
  • Proven track record in F&B, up to Managerial level, and rounded general hotel departmental experience
  • Excellent communication and interpersonal skills and effective leadership qualities
  • Ability to remain calm and in control during busy periods
  • Maintain a professional image at all times through appearance and demeanour
  • Proficient in the use of all Microsoft applications
  • Adaptable to manage multitude scenarios across all departments

High Level Tasks

  • Responsible for the management and continued progression of the front desk team, housekeeping team and maintenance team, two days per week
  • Responsible for the management and leadership of the F&B services, across our Oliveto restaurant, Parlour rooms and Garden, two days per week
  • Ensure complete adherence to HH procedures and policies and ensure all staff comply with same
  • Work closely with the rooms team and F&B team to ensure strong communication throughout each day
  • To support the front desk team with guest arrivals and guest check outs
  • To liaise with the accommodation team regarding rooming requirements for the day/special guest requests/late check out etc.
  • Oversee the room allocation accordingly, working closely with the front desk team
  • Liaise with AGM in relation to any issues that may arise within the overall rooms team
  • To lead service, hands on approach, across our F&B offerings, particularly on days when our F&B Director and/or F&B Manager are off duty
  • To support service, at key pinch points, when the F&B Director or F&B Manager are present but need ‘short bursts’ of assistance
  • Liaise with the F&B Director in relation to any issues that may arise within the F&B team
  • To work closely with maintenance and housekeeping to ensure all rooms and public spaces are maintained to the highest of standards
  • To ensure hotel spaces are maintained in their best visual condition and safety checks are undertaken ref: fire/blockages
  • To act as the bridge between all departments, especially when the AGM is off site
  • To engage with the wider HH teams in finding opportunities to “surprise and delight” our guests whenever possible
  • To anticipate guests needs and ensure that service is provided to surpass their expectations

Job Requirements

  • Located in Haddington House, Dún Laoghaire
  • Scheduled week is Mon-Sun
  • Roster is four days on / three days off
  • Working shift is 11am to 10pm (4 x 11 hour shifts, ie. 44 hours per week)
  • Six month probation period
  • Managerial dress style in line with brand direction (uniform tailored and provided)


  • Above market rate basic salary
  • Tips from shifts when leading the F&B service
  • Participation in company-wide profit share scheme
  • Hotel culture around work/life balance—this is key to sustainable employment
  • Complimentary staff food on each shift
  • Training provided based on skillset levels and personal development goals
  • Participation in company-wide wellness program
  • Staff family discount on food in Oliveto
  • Quality leadership team giving clear direction and encouraging progression
  • Location by the sea enabling staff to swim, cycle, run and utilise hotel facilities to change in to uniform


For all job applications, email with an up-to-date CV and short cover note.



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