Shannon College of Hotel Management launches Certificate in Hotel Leadership in partnership with Conor Kenny & Associates

execedShannon College of Hotel Management, the world leading hotel management college, founded in 1951, and a college of NUI Galway since 2015, is partnering with leading hotel training & professional development firm, Conor Kenny & Associates, to launch Ireland’s first University awarded Certificate course in Hotel Leadership.

The course, which will commence in January 2017, will provide hotel managers and senior hotel staff with a practical and implementable understanding of leadership as it applies to the hotel and hospitality industry today. The course, which has new, bespoke content, brings together a world renowned hotel management college and a leading advisory firm, to provide both new and seasoned hotel managers with insights into managing and motivating people, hotel leadership and driving customer satisfaction and repeat business.

It is the only University awarded Certificate programme, exclusively for hoteliers, developed and delivered in Ireland. It will combine theory, research, expertise and practical lessons from a world-leading hotelier. It will also include business leaders from outside the industry that have reached the highest levels of success in their own sector. Key lecturers and speakers on the programme, who will engage personally with participants, include:

Pictured at the launch L-R: Ms Deborah O’Hanlon , Ms Geraldine Patten, Ms Kate O’Connell, Dr Phillip J. Smyth, Mr Conor Kenny, Ms Grace Gallagher, Mr Adrian Sylver, Ms Tracy Hegarty

Pictured at the launch L-R: Ms Deborah O’Hanlon , Ms Geraldine Patten, Ms Kate O’Connell, Dr Phillip J. Smyth, Mr Conor Kenny, Ms Grace Gallagher, Mr Adrian Sylver, Ms Tracy Hegarty

Philippe Leboeuf
General Manager at Mandarin Oriental, Paris, former General Manager of Claridge’s, London and a former Director of ‘The Leading Hotels of the World’

Kate O’Connell
Deputy Head of Shannon College, Lecturer in International HRM and Hotel Asset Management

Conor Kenny
Founder and Principal of Conor Kenny & Associates and author of ‘Dancing at the Fountain – In Conversation with World Leading Hoteliers’ and ‘Sales Tales – True Stories of How Great Sales Happen’

Adrian Sylver
Shannon College BBS and BComm Programme Director, Lecturer in Accounting & Finance and Hotel Asset Management

Tracy Hegarty
Shannon College Lecturer in Revenue Management, Rooms Division and Information Technology

Prof. John McHale
Professor of Economics and Dean of the College of Business, Public Policy and Law at NUI Galway

Dr. Ultan Sherman
Psychologist and Lecturer in Organisational Behaviour and Human Resource Management at University College Cork

Bobby Kerr
Broadcaster and founder/Chairman of Insomnia Coffee Company, Ireland’s largest coffee house chain

Dr. Phillip Smyth, Head of College, Shannon College of Hotel Management, said “We are delighted to launch Ireland’s first University awarded course in Hotel Leadership which will provide hoteliers – many of whom are our graduates – with an opportunity to advance their leadership skills. We are excited to partner with Conor Kenny and his team who bring unparalleled experience in advising companies within the hotel and hospitality industry.”

Conor Kenny, Principal at Conor Kenny & Associates, said “Shannon College of Hotel Management is world renowned. We look forward to working with them to launch Ireland’s first course in Hotel Leadership in 2017. We believe this is a unique opportunity for hoteliers to build on their experiences, learn from our range of carefully selected course lecturers and guest speakers, and in particular, meet with and learn from a world-leading hotelier, Philippe Leboeuf, who has managed some of the world’s iconic hotels.”


Conor Kenny & Associates

Shannon College of Hotel Management

NUI Galway

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