An innovative programme that combines almost 70 years educating hospitality professionals across the globe in Shannon College of Hotel Management. The Certificate in Hospitality Leadership and Management is a University awarded Certificate programme, exclusively for those in the hospitality industry and is developed and delivered in Ireland.

A 3-day residential programme – dates as follows:

March 26th, 27th, and 28th 2019.

Topics covered include:

  • Identify your Leadership styles
  • People Management – Managing your most challenging & valuable asset
  • Finance for non-financial managers
  • Branding
  • Creating the right environment for customer engagement
  • Getting the balance right – Mental Health.

For more information – please visit the Course page >> here or contact Fiona Duggan, Executive Education Programme Coordinator.

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