Rooms Division Manager
An exciting opportunity has arisen at The Westbury Hotel as we are now recruiting for a Rooms Division Manager. The successful candidate will oversee our Front of House, Overnight Operations and Accommodation teams.
You will be strategic in nature and will work closely with department heads to develop and implement strategies that enhance the guest experience, develop, and support your teams and drive revenue.
Key Responsibilities:
• To achieve business objectives and excellent guest satisfaction results by ensuring all departments operate in a smooth and efficient manner and within the required standards throughout the hotel
• Responsible for the day-to-day management of all assigned operational functions within the business
• To lead the team with enthusiasm, eagerness and with a genuine care for our guests, ensuring their needs are at the forefront of our business and delivered beyond their expectations
• To ensure that the Guest Satisfaction Program is managed effectively. To ensure that Guest Satisfaction Quality objectives are exceeded and when not achieved ensure follow-up actions are implemented to ensure standards performance
• To work with Senior Management on the approval, forecasting and amendments to all departmental rosters to control hotel payroll costs
• Personally monitor guest satisfaction by observation, regular reporting from Managers and regular contact with major accounts
• Achieve effective communication by briefing and debriefing the team, holding regular departmental meetings, and actively encouraging communication with other departments within the Hotel
Skills and Qualifications:
• Extensive experience across all Front of House Departments
• Proven success in managing large teams across different departments
• Exceptional communication and interpersonal skills
• Commercial awareness across the entire Rooms Division
• Experience in preparation of departmental budgets
Join our exceptional management team at The Westbury Hotel and play a pivotal role in our business. Elevate your career with the Doyle Collection and apply today.
The perks of working at The Westbury Hotel:
- 30 days of holiday including public holidays, increasing to 35 with length of service
- Free meals on duty as well as breakfast to get you started and all day tea and coffee for the caffeine lovers
- Discounted hotel rooms in the UK, Ireland and USA for you, your family and friends
- 50% off food when dining with the Doyle Collection
- Great location with easy access to public transport
- In-house training team dedicated to your personal development
- Reward and recognition programmes (earn bonuses, restaurant meals, overnight stays and extra days off!)
- Save money with our Cycle to Work scheme and plan for your future with our pension
- Staff summer parties, Christmas parties and regular team get togethers
- Plus more …
The Westbury, Dublin
The Westbury blends tradition with contemporary flair. A member of The Leading Hotels of the World, we not only surround our guests in sophistication and style, but place them at the very centre of Dublin’s social and cultural riches. From the moment guests ascend the hotel’s central staircase, they are sure to be charmed. Take the gracious Gallery, with its captivating art collection and legendary afternoon tea; The Sidecar bar, Balfes Bar & Brasserie and signature restaurant WILDE. Completing the picture are luxurious guest rooms and suites– showcasing the best of Irish design. Yet, it is it the warmth of welcome that sets the seal on this haven of luxury.
The Doyle Collection
The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos – a real warmth and thoughtfulness.
We are proud to say that The Doyle Collection has maintained it’s listing as one of the ‘Best Large Workplaces’ with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.
To apply for this position, please follow the below link:
Great Careers & Work Environment | The Doyle Collection (peoplebank.com)
